Refund Policy
Credit System
CV-Generator AI operates on a credit-based system. Credits are consumed when generating or modifying CVs using our AI features. Once credits are used, they cannot be refunded as they represent computational resources that have been consumed.
Premium Subscriptions
For premium subscription cancellations, you will continue to have access to premium features until the end of your current billing period. No partial refunds are provided for unused portions of your subscription.
Credit Purchase Refunds
Refunds for credit purchases may be considered within 24 hours of purchase if the credits have not been used. Contact our support team with your purchase details to request a refund.
Technical Issues
If you experience technical issues that prevent you from using our services, please contact our support team. We may provide replacement credits or extend your subscription period as compensation.
Contact Us
For any questions about our refund policy or to request a refund, please contact our support team at support@cvgeneratorai.com. We aim to respond to all inquiries within 24 business hours.